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Total Wargamer, how did they deal with you?

original thread ↗

Hello,
I've been waiting for around two months for the delivery of my Ogre Kingdoms Army Book from totalwargamer.co.uk, and they have repeatedly assured me of their intentions to dispatch my order immediately. However, obviously, this was not true, and after multiple excuses as to why they have failed to deliver my order, I've grown rather tired.
So my question is this: has anybody here had any dealings with this site in the past, and if so, how did they interact with you?

Dirksteve
Thrymheim, the House of Clamour - the Frostheim Mountains
Tyrant:  Thiazzi of Thrymheim
Slaughtermaster:  Suttung, Heavy with Broth
Notable Traits: Icy blue skin, portraying the tribe's affinity for the frozen wastes of the Far North
Yes I have had orders with them and yes they were very late.
We live about 8 miles from the store so I kept telling them via the stores facebook page if I didn't receive my items I would be paying them a visit. I did get my items after this.
Im sure there is another thread on the Ogre stronghold about them.
There have been numerous threads about them on here, and were I at a PC I'd provide links below.

From what we've heard on here, and several people's firsthand experiences, they are awful. Painfully slow, if the product ever actually does turn up. Minimal customer service, which consists of lies and excuses. Request a refund and avoid at all costs!

JJ
Resident Smiley Spam Artist and Fastest Fingers in the Stronghold.

Raising the forum's smiley count, one post at a time, since 2008

Quote from: Shadowlord on Mar 11, 2013, 01:57:18 PM
After all, painting 100 night goblins is something you do in the morning just before you are off to work.

And I think you missed a 0 when you wrote 11 armies. The correct nr should be 110 armies I would think, based on your painting speed.
Actually had issues with this company recently and had a thread on it here:-

http://www.ogrestronghold.com/forum/index.php?topic=28707.0

My main advice is to keep emailing them they want you to forget it because it's too much hassle but don't give up. 

There is a big complaints thing on youtube here with many customers that have gone through the same.  Here-

https://www.facebook.com/TotalWargamerComplaints

Best advice thoug is to steer clear away from them once you have your money back.  They have a terrible reputation and it is simply not worth it.

Kind regards Zolas.
Stay Frosty 
 


Games Played (New book) = 22

W - 11  L - 10  D - 1

Best Win streak 6.  Current Win streak 1.
Monthly Paint challenges done = 9
Interesting rumour that Total Wargamer has closed.  Though not sure about that.

However apparently MYTHREAL games is also owned by the same owner.  Not sure if true but I know I wouldn't take the risk so just be careful and do your research on them before buying anything.

I hope these posts help.

Kind regards Zolas.
Stay Frosty 
 


Games Played (New book) = 22

W - 11  L - 10  D - 1

Best Win streak 6.  Current Win streak 1.
Monthly Paint challenges done = 9
Same contact number on both on their contact us - so yep - same business, address and everything.
http://www.mythreal.co.uk/about-mythreal.html
http://totalwargamer.co.uk/contact-us-1-2.html

A V O I D

K
My Campaign Idea: Have a look and feedback!
http://www.ogrestronghold.com/forum/index.php?topic=18336.0
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